IVA Advice Online is a trading name of My Debt Plan Ltd
Free, impartial debt advice: MoneyHelper
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About Us

Who we are

IVA Advice Online is a trading name of My Debt Plan Ltd, a company that provides Individual Voluntary Arrangements.

The company behind this site

IVA Advice Online is a trading name of My Debt Plan Ltd, a company registered in England and Wales (company number 10992838). Registered address: Alexandra Court, Carrs Road, Cheadle, SK8 2JY. Data Protection registration: ZB284067.

Lucy Novo Deakin of My Debt Plan Ltd is an insolvency practitioner in the UK licensed by the Insolvency Practitioners Association (IPA). All advice given is provided in reasonable contemplation of an insolvency appointment. My Debt Plan Ltd is not authorised or regulated by the Financial Conduct Authority (FCA).

What we provide — and what we don’t

My Debt Plan Ltd provides IVAs, which are available in England, Wales and Northern Ireland. We do not provide debt management plans, debt relief orders or bankruptcy, and we don’t handle payments to your creditors outside an IVA. The guides on this site explain those solutions for information only.

How we are paid

My Debt Plan Ltd is a commercial, profit-making business, not a charity or a free advice service. There’s no charge for an initial assessment of your options. If you enter an IVA with us, our fees are taken from your monthly payments — see IVA fees.

Where you are not suitable for an IVA, we may refer you to one of our partner firms that specialise in alternative solutions, and we will receive a payment for the introduction if you enter into a debt solution with one of them.

Complaints

If you are unhappy with a service you have received, see how to make a complaint.

Free, impartial debt advice

Free, independent debt advice is available from MoneyHelper, StepChange, National Debtline and Citizens Advice. If you live in Scotland, different debt solutions apply — see the Accountant in Bankruptcy.