Finishing an IVA is a big moment. The completion certificate is the official proof that you’ve met its terms and that the debts included in it are dealt with.
The short answer
- A completion certificate is issued by your supervisor when the IVA ends successfully.
- It confirms the remaining included debts are written off.
- Send copies to the credit reference agencies to make sure your file is updated.
- Use it if an old creditor or debt collector contacts you.
- Keep it for at least six years, ideally longer.
When will I get it?
After your final payment, your supervisor checks everything has been met, such as final reviews and any equity terms. They then issue the certificate and report to creditors. If you haven’t received yours a few weeks after your last payment, contact your insolvency practitioner.
How do I update my credit file?
Credit reference agencies should mark your IVA as completed, but it doesn’t always happen automatically. Check your files with Experian, Equifax and TransUnion, and send a copy of the certificate if they still show the IVA as active. The IVA entry stays on your file until six years from its start date. See rebuilding your credit score after an IVA.
What if a creditor chases me after my IVA?
If a debt was included in your IVA, it can’t be chased once the IVA completes. Send the creditor a copy of your certificate. Debts sold to collection agencies during the IVA are covered too.
Common questions
Is a completion certificate the same as a discharge?
Discharge is a bankruptcy term. In an IVA, the completion certificate is the equivalent proof that you’ve finished.
I've lost my IVA completion certificate. What do I do?
Ask your insolvency practitioner for a copy. If the firm has closed, the IVA should have been transferred to another practitioner, whose details can be found through the Insolvency Service.
Does my IVA disappear from my credit file when I get the certificate?
No. It shows as completed, but stays on your file until six years from the date it started.
How IVA Advice Online can help
Every situation is different, and an IVA isn’t right for everyone. We can look at your income, spending and debts with you and set out the debt solutions you could qualify for, including options other than an IVA. To talk it through, get in touch.